Privacy policy

This Privacy Policy explains how Synthesis, a brand under Dr. Sahana Skin and Hair Clinic (“we,” “our,” or “us”), collects, uses, and protects your personal information.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. By using our website, contacting us through WhatsApp, phone, or any other channel, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information from you:

• Name

• Phone number

• Email address

• Any information you provide when filling out our website forms or contacting us via WhatsApp, Instagram, or phone

We do not collect medical history, prescriptions, or treatment-related details through these channels.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide our services

• To schedule and manage appointments

• To send you updates, promotional offers, and marketing communications related to our services

• To improve our services and customer experience

3. Data Sharing

We respect your privacy and do not sell, rent, or share your personal information with third parties. All data is used exclusively by Synthesis / Dr. Sahana Skin and Hair Clinic.

4. Data Storage and Security

Your information is securely stored in our clinic management system. We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

5. Data Retention

We do not have a fixed retention period for storing customer data. However, you have the right to request deletion of your personal data at any time (see Section 6).

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of any inaccurate information

• Request deletion of your personal data from our records

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

Our website may use cookies and tracking technologies such as Facebook Pixel and Google Analytics to help us understand website traffic, optimize advertisements, and improve user experience.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, you may contact us at:

Synthesis (Dr. Sahana Skin and Hair Clinic)
Email: skinthesis.clinic@gmail.com
Phone: +91 70196 43144

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.